Return Policy



How can I return my order?
Changed your mind about your chosen item(s)? Not to worry; we have a 14 day return policy. Please follow the next steps to return or exchange (part of) your order.


Step 1: Submit your Return
Register your return by sending an email stating your name, order number, product and reason for return* to order-gapamod@outlook.com,
*Reason for return is optional


Step 2: Send us your Return
Send your return to the following address:

Gåpåmod
Hadewychstraat 99
5216 KC ‘s-Hertogenbosch

The Netherlands
 

  • Please note that return shipments are at the customer’s own cost and responsibility.
  • Gåpåmod will offer a full refund within 14 days from when your order is delivered.
  • Unfortunately, we can not refund any taxes, duties, charges or shipping fees for returns. 
  • If your order arrives after the 14 days have passed, we will offer to refund your returned goods in the form of a Gåpåmod Gift card.

Be sure to securely package your return (re-use the original outer packaging if possible) and include your original invoice.


Step 3: Receive a Credit Note
Once we have received your returned goods safe & sound, we will transfer the amount back to the account your order has been paid with within 14 days.

  • We can not accept items that have been worn or used or are incomplete.
  • We can not refund any taxes, duties, charges or shipping fees for returns.
  • Your item(s) must be wrapped in their original packaging, and shipped preferably in the envelope or box they arrived in.
  • Sample Sale items are excluded from returns and/or exchanges.
  • Gåpåmod cannot be held responsible for anything lost or damaged in transit. To secure the arrival of your return, we advise using a postal service with tracking and/or insurance.

Contact
Do you have any further questions on returns and/or exchanges? Feel free to send us an email at order-gapamod@outlook.com